Ordering, delivery & returns
Orders placed before 4pm are despatched the same day. All orders are processed within 1 working day & usually delivered within 1-2 working days. Please bear in mind delivery could be affected by the current situation.
Delivery – UK
For web orders postage is included for products up to 200 grams by Royal Mail 1st Class. Postage is charged at current rate Royal Mail or courier should you need your cover sooner.
Please see below for the cost of our products to ship UK 1st & 2nd Class
We are happy to deliver overseas, current postage/courier rates would apply
Please double check the size of. your limb before you order. An unused BUDDY® in original condition returned to our office within 14 days after purchase will be refunded.
If you have a problem with your BUDDY® please contact us within 14 days of purchase and let us know how we can help.
Our covers are tested before they are posted. Please do not alter or use anything sharp on the material as we will not be able to issue a refund.